Privacy Policy

Skillify Digital Ltd (referred to as “Company”, “we”, “us”, or “our”), operating under the brand name Fiversity, is committed to safeguarding the privacy and confidentiality of personal information.

We take appropriate technical and organisational measures to ensure that personal data is collected, processed, stored, and protected in accordance with applicable data protection laws and regulatory requirements.

This Privacy Policy explains how we handle your personal information when you use our Website or services.

  1. Scope and Purpose
    • This Privacy Policy describes how we collect, use, store, and protect personal data during:

i. Your visit to our Website;
ii. Your registration as a user;
iii. Your purchase or use of our services;
iv. Any ongoing contractual or commercial relationship with us.

    • This Privacy Policy forms an integral part of our Terms and Conditions and applies to all Website visitors and registered users.
    • We may revise this Privacy Policy periodically. Where significant changes are made, we will provide appropriate notice. Continued use of the Website following updates constitutes acceptance of the revised Privacy Policy
    • If you do not agree with this Privacy Policy, you must discontinue use of the Website and services immediately.

2. Information We Collect

    • Definition of Personal Data

“Personal data” refers to any information that identifies or can identify an individual, either directly or indirectly. Anonymous or aggregated information that does not identify a person is not considered personal data.

    • Categories of Personal Data
      • When you use our Website or services, we may collect information including, but not limited to:
        1. Full name
        2. Email address
        3. Telephone number
        4. Country of residence and physical address
        5. IP address and device-related identifiers
        6. Payment-related information (processed through secure thirdparty providers)
        7. Usage data, such as browsing activity and interaction with Website features
      • We also collect technical and analytical information relating to how frequently and in what manner you use our Website.
    • Purpose of Processing
      • We process personal data for the following lawful purposes:
        1. To provide and deliver the Services you request;
        2. To manage your account and contractual relationship;
        3. To improve Website functionality and user experience;
        4. To respond to your enquiries or support requests;
        5. To send information about courses, educational materials, and related services where requested;
        6. To communicate service-related updates and notifications.
      • We do not process your personal data for unrelated purposes without an appropriate legal basis or your prior consent.
    • Legal Compliance and Disclosure
      • We are committed to handling personal data in accordance with applicable legal obligations.
      • Your personal data will not be disclosed to third parties except:
        1. Where necessary to provide Services;
        2. Where required by law, regulation, or court order;
        3. As otherwise described in this Policy.
      • We implement reasonable safeguards to prevent unauthorized access, disclosure, or misuse of personal data.

3. Data Retention

    • Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, tax, accounting, or reporting obligations.
    • Once data is no longer required, it will be securely deleted, anonymised, or destroyed in accordance with our internal data retention procedures.

4. Failure to Provide Information

    • In certain circumstances, we require specific personal data to provide Services or comply with legal obligations.
    • If you choose not to provide required information, or withdraw previously given consent, we may be unable to provide some or all of our Services.

5. Your Rights
Subject to applicable law, you may have the following rights regarding your personal
data:

    • Right of Access

You may request a copy of the personal data we hold about you. Where permitted by law, a reasonable administrative fee may apply.

    • Right to Rectification

You may request correction of inaccurate or incomplete personal data.

    • Right to Erasure
      1. You may request deletion of your personal data where:
      2. It is no longer necessary for the purposes collected;
      3. You withdraw consent and no other legal basis applies;
      4. The data has been processed unlawfully;
      5. Erasure is required by applicable law.
    • We may retain certain data where legally required.
    • Right to Object

You may object to processing where we rely on legitimate interests as the legal basis.

    • Right to Restrict Processing
      • You may request restriction of processing under certain conditions, including:
        1. While verifying accuracy of disputed data;
        2. Where processing is unlawful, but you oppose deletion;
        3. Where you require the data for legal claims;
        4. Pending assessment of an objection.
    • Right to Data Portability
      • Where applicable, you may request that we transfer your personal data to you or another designated third party in a structured format.
    • Right to Withdraw Consent
      • Where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect processing carried out before such withdrawal.
    • Data Security
      • We implement appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorized access, alteration, disclosure, or destruction.
      • Access to personal data is restricted to authorised personnel and service providers who require such access for legitimate business purposes.
      • While we take reasonable steps to protect personal data, we cannot guarantee absolute security, particularly where loss results from password misuse, negligence, or malicious activity beyond our control.
      • Employees and service providers are bound by confidentiality obligations and required to comply with data protection standards.

7. Third-Party Service Providers

    • We may engage third-party service providers (e.g., payment processors, IT providers, marketing platforms) to assist in delivering Services
    • Where personal data is shared with third parties, they are contractually obligated to:
      • Maintain confidentiality;
      • Process data only in accordance with our instructions;
      • Apply appropriate security measures;
      • Use the data solely for agreed purposes.
    • Our Website may include links to external Websites operated by third parties. We are not responsible for the privacy practices or content of those Websites. Users should review third-party privacy policies before providing personal information.

8. Cookies and Tracking Technologies

    • Our Website uses cookies and similar technologies to improve user experience, analyze Website traffic, and enhance functionality.
    • Cookies are small text files stored on your device. You may control or delete cookies through your browser settings.
    • Disabling cookies may affect Website functionality.
    • Further information regarding our use of cookies is available in our separate Cookies Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will become effective upon publication on the Website. We encourage you to review this page periodically.

10. Contact Information

If you have questions regarding this Privacy Policy, your personal data, or your rights, please contact us at:

Email: info@skillifydg.com
Or through the contact details provided on our Website.